{"id":6176,"date":"2025-11-17T14:19:16","date_gmt":"2025-11-17T19:19:16","guid":{"rendered":"https:\/\/maisonronaldmcdonaldmontreal.ca\/faq\/"},"modified":"2026-02-03T11:53:02","modified_gmt":"2026-02-03T16:53:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6176\" class=\"elementor elementor-6176 elementor-5893\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea85ef e-flex e-con-boxed e-con e-parent\" data-id=\"8ea85ef\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e05550 elementor-widget elementor-widget-spacer\" data-id=\"4e05550\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7c4b0e e-con-full e-flex e-con e-parent\" data-id=\"c7c4b0e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2a9d51 e-con-full e-flex e-con e-child\" data-id=\"a2a9d51\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c8eac6c e-con-full e-flex e-con e-child\" data-id=\"c8eac6c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6102bbf elementor-widget elementor-widget-spacer\" data-id=\"6102bbf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-163c3b7 elementor-widget elementor-widget-heading\" data-id=\"163c3b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6522b elementor-widget elementor-widget-text-editor\" data-id=\"2e6522b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find answers to families\u2019 most frequently asked questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a36dc0 e-con-full e-flex e-con e-child\" data-id=\"7a36dc0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a209056 elementor-widget elementor-widget-spacer\" data-id=\"a209056\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f89c043 elementor-widget elementor-widget-n-accordion\" data-id=\"f89c043\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2600\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Families and Support <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2600\" class=\"elementor-element elementor-element-32ddf76 e-con-full e-flex e-con e-child\" data-id=\"32ddf76\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af6c44c elementor-widget elementor-widget-text-editor\" data-id=\"af6c44c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"638\" data-end=\"695\"><strong data-start=\"642\" data-end=\"693\">1. What happens if the parents are underage?<\/strong><\/h3><p data-start=\"696\" data-end=\"808\">Parents under 18 must be accompanied by a legal guardian for the duration of their stay.<\/p><h3 data-start=\"481\" data-end=\"534\"><strong data-start=\"485\" data-end=\"532\">2. Which family members are eligible to stay?<\/strong><\/h3><p data-start=\"535\" data-end=\"636\">Siblings and other family members can accompany the parents of the ill child.<\/p><h3 data-start=\"810\" data-end=\"875\"><strong data-start=\"814\" data-end=\"873\">3. Can I invite other people during my stay?<\/strong><\/h3><p data-start=\"876\" data-end=\"1094\">Yes, you may invite visitors. However, guests are not allowed to enter the rooms. Visiting hours end at 9:00 PM every day.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2601\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2601\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Rooms and Accommodation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2601\" class=\"elementor-element elementor-element-79c847b e-con-full e-flex e-con e-child\" data-id=\"79c847b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9068efc elementor-widget elementor-widget-text-editor\" data-id=\"9068efc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"151\" data-end=\"208\"><strong data-start=\"155\" data-end=\"206\">1. How many rooms are provided per family?<\/strong><\/h3><p data-start=\"209\" data-end=\"253\">Une seule chambre est attribu\u00e9e par famille.<\/p><h3 data-start=\"260\" data-end=\"326\"><strong data-start=\"264\" data-end=\"324\">2. What happens if there are no rooms available?<\/strong><\/h3><p data-start=\"327\" data-end=\"466\">If no room is available, you will be placed on a waiting list and we will contact you as soon as a room becomes available.<\/p><h3 data-start=\"473\" data-end=\"537\"><strong data-start=\"477\" data-end=\"535\">3. Is a referral required for each visit?<\/strong><\/h3><p data-start=\"538\" data-end=\"686\">Yes. A referral from the hospital is required for each stay in order to confirm your eligibility for the House.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-988be63 e-flex e-con-boxed e-con e-parent\" data-id=\"988be63\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b46643f elementor-widget elementor-widget-spacer\" data-id=\"b46643f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Find answers to families\u2019 most frequently asked questions. Families and Support 1. What happens if the parents are underage? Parents under 18 must be accompanied by a legal guardian for the duration of their stay. 2. Which family members are eligible to stay? Siblings and other family members can accompany the parents of the [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-6176","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/comments?post=6176"}],"version-history":[{"count":2,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176\/revisions"}],"predecessor-version":[{"id":6215,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176\/revisions\/6215"}],"wp:attachment":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/media?parent=6176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}