{"id":6176,"date":"2025-11-17T14:19:16","date_gmt":"2025-11-17T19:19:16","guid":{"rendered":"https:\/\/maisonronaldmcdonaldmontreal.ca\/faq\/"},"modified":"2026-09-23T14:28:36","modified_gmt":"2026-09-23T18:28:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6176\" class=\"elementor elementor-6176 elementor-5893\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea85ef e-flex e-con-boxed e-con e-parent\" data-id=\"8ea85ef\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e05550 elementor-widget elementor-widget-spacer\" data-id=\"4e05550\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7c4b0e e-con-full e-flex e-con e-parent\" data-id=\"c7c4b0e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2a9d51 e-con-full e-flex e-con e-child\" data-id=\"a2a9d51\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c8eac6c e-con-full e-flex e-con e-child\" data-id=\"c8eac6c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6102bbf elementor-widget elementor-widget-spacer\" data-id=\"6102bbf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-163c3b7 elementor-widget elementor-widget-heading\" data-id=\"163c3b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6522b elementor-widget elementor-widget-text-editor\" data-id=\"2e6522b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find answers to families\u2019 most frequently asked questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a36dc0 e-con-full e-flex e-con e-child\" data-id=\"7a36dc0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a209056 elementor-widget elementor-widget-spacer\" data-id=\"a209056\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f89c043 elementor-widget elementor-widget-n-accordion\" data-id=\"f89c043\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2600\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Admission Requirements <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2600\" class=\"elementor-element elementor-element-32ddf76 e-con-full e-flex e-con e-child\" data-id=\"32ddf76\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af6c44c elementor-widget elementor-widget-text-editor\" data-id=\"af6c44c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"473\" data-end=\"537\"><strong data-start=\"477\" data-end=\"535\">1. Is a referral required for each visit?<\/strong><\/h3><p data-start=\"538\" data-end=\"686\">Yes. A hospital referral is required for each stay, to confirm your eligibility for the House. <\/p><h3 data-start=\"638\" data-end=\"695\">2. Are appointments related to fertility treatments eligible?<\/h3><p data-start=\"696\" data-end=\"808\">No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately not eligible. Our services are primarily offered to families whose child or high-risk pregnancy requires specialized medical care. <\/p><p data-start=\"876\" data-end=\"1094\"> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2601\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2601\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Families and Support <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2601\" class=\"elementor-element elementor-element-95ca92e e-con-full e-flex e-con e-child\" data-id=\"95ca92e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21247e5 elementor-widget elementor-widget-text-editor\" data-id=\"21247e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"638\" data-end=\"695\"><strong data-start=\"642\" data-end=\"693\">1. What happens if the parents are underage?<\/strong><\/h3><p data-start=\"696\" data-end=\"808\">Parents under 18 must be accompanied by a legal guardian for the duration of their stay.<\/p><h3 data-start=\"481\" data-end=\"534\"><strong data-start=\"485\" data-end=\"532\">2. Which family members are eligible to stay?<\/strong><\/h3><p data-start=\"535\" data-end=\"636\">Siblings and other family members can accompany the parents of the ill child.<\/p><h3 data-start=\"810\" data-end=\"875\"><strong data-start=\"814\" data-end=\"873\">3. Can I invite other people during my stay?<\/strong><\/h3><p data-start=\"876\" data-end=\"1094\">Yes, you may invite visitors. However, guests are not allowed to enter the rooms. Visiting hours end at 9:00 PM every day.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2602\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2602\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Rooms and Accommodation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2602\" class=\"elementor-element elementor-element-79c847b e-con-full e-flex e-con e-child\" data-id=\"79c847b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9068efc elementor-widget elementor-widget-text-editor\" data-id=\"9068efc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"41\" data-end=\"244\"> <\/p><h3 data-start=\"151\" data-end=\"208\"><strong data-start=\"155\" data-end=\"206\">1. How many rooms are provided per family?<\/strong><\/h3><p data-start=\"209\" data-end=\"253\">Une seule chambre est attribu\u00e9e par famille.<\/p><h3 data-start=\"260\" data-end=\"326\"><strong data-start=\"264\" data-end=\"324\">2. What happens if there are no rooms available?<\/strong><\/h3><p data-start=\"327\" data-end=\"466\">If no room is available, you will be placed on a waiting list and we will contact you as soon as a room becomes available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-988be63 e-flex e-con-boxed e-con e-parent\" data-id=\"988be63\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b46643f elementor-widget elementor-widget-spacer\" data-id=\"b46643f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Find answers to families\u2019 most frequently asked questions. Admission Requirements 1. Is a referral required for each visit? Yes. A hospital referral is required for each stay, to confirm your eligibility for the House. 2. Are appointments related to fertility treatments eligible? No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-6176","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"FAQ Find answers to families\u2019 most frequently asked questions. Admission Requirements 1. Is a referral required for each visit?Yes. A hospital referral is required for each stay, to confirm your eligibility for the House. 2. Are appointments related to fertility treatments eligible?No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately not eligible.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/faq\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.4\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Maison Ronald McDonald de Montr\u00e9al - Ensemble en famille\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"FAQ - Maison Ronald McDonald de Montr\u00e9al\" \/>\n\t\t<meta property=\"og:description\" content=\"FAQ Find answers to families\u2019 most frequently asked questions. Admission Requirements 1. 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Admission Requirements 1. Is a referral required for each visit?Yes. A hospital referral is required for each stay, to confirm your eligibility for the House. 2. Are appointments related to fertility treatments eligible?No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately not eligible.","og:url":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/faq\/","og:image":"https:\/\/maisonronaldmcdonaldmontreal.ca\/wp-content\/uploads\/cropped-mrm_mntrl_logo_hrz_color_rgb_pos-scaled-1.png","og:image:secure_url":"https:\/\/maisonronaldmcdonaldmontreal.ca\/wp-content\/uploads\/cropped-mrm_mntrl_logo_hrz_color_rgb_pos-scaled-1.png","article:published_time":"2025-11-17T19:19:16+00:00","article:modified_time":"2026-09-23T18:28:36+00:00","twitter:card":"summary_large_image","twitter:title":"FAQ - Maison Ronald McDonald de Montr\u00e9al","twitter:description":"FAQ Find answers to families\u2019 most frequently asked questions. Admission Requirements 1. Is a referral required for each visit?Yes. A hospital referral is required for each stay, to confirm your eligibility for the House. 2. Are appointments related to fertility treatments eligible?No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately not eligible.","twitter:image":"https:\/\/maisonronaldmcdonaldmontreal.ca\/wp-content\/uploads\/cropped-mrm_mntrl_logo_hrz_color_rgb_pos-scaled-1.png"},"aioseo_meta_data":{"post_id":"6176","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-02-03 15:25:33","updated":"2026-09-23 18:39:21","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tFAQ\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/"},{"label":"FAQ","link":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/faq\/"}],"_links":{"self":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/comments?post=6176"}],"version-history":[{"count":3,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176\/revisions"}],"predecessor-version":[{"id":6931,"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/pages\/6176\/revisions\/6931"}],"wp:attachment":[{"href":"https:\/\/maisonronaldmcdonaldmontreal.ca\/en\/wp-json\/wp\/v2\/media?parent=6176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}