Find answers to families’ most frequently asked questions.
Yes. A hospital referral is required for each stay, to confirm your eligibility for the House.
No, appointments related to fertility treatments (including in vitro fertilization) are unfortunately not eligible. Our services are primarily offered to families whose child or high-risk pregnancy requires specialized medical care.
Parents under 18 must be accompanied by a legal guardian for the duration of their stay.
Siblings and other family members can accompany the parents of the ill child.
Yes, you may invite visitors. However, guests are not allowed to enter the rooms. Visiting hours end at 9:00 PM every day.
Une seule chambre est attribuée par famille.
If no room is available, you will be placed on a waiting list and we will contact you as soon as a room becomes available.